1775 Responsible Gaming - Malaysia Safe Play Guide

Set Your Limits • Don't Chase Losses • Take Breaks When Needed • Gaming for Entertainment • Maintain Life Balance • Underage Protection • Deposit Controls • Help Available 24/7 Set Your Limits • Don't Chase Losses • Take Breaks When Needed • Gaming for Entertainment • Maintain Life Balance • Underage Protection • Deposit Controls • Help Available 24/7

1775's Commitment to Healthy Gaming

1775 takes our social responsibility seriously. Our platform is built not only to deliver an enjoyable entertainment experience, but also to ensure every user plays in a healthy, controlled environment. We believe online gaming should be one form of entertainment in your life — not a source of stress or financial hardship.

To that end, 1775 provides a range of self-control tools, informational resources, and support channels accessible to all registered users. We also train our support team to identify and assist users who show signs of at-risk behaviour.

Remember: gaming is only suitable for individuals aged 18 and above who are playing with money they can afford to lose entirely.

1775 Melaka platform users enjoy entertainment in a responsible and controlled manner

Recognise the Signs of Risky Behaviour

Gambling problems often develop gradually and go unnoticed. It's important to assess yourself honestly. Here are warning signs that deserve serious attention:

Early Warning Signs

Playing longer or spending more than planned.
Using money meant for daily essentials (rent, food, bills) to fund gaming.
Hiding gambling activity from family or friends.
Playing to "escape" from problems or emotional stress.
Feeling anxious or irritable when trying to stop playing.

Signs That Immediate Help Is Needed

Chasing losses — continuing to play in an attempt to win back money already lost.
Borrowing money or selling assets to fund gambling.
Gaming affecting personal relationships, work, or academic performance.
Unable to control or stop playing even when you want to.
Experiencing serious financial difficulties as a result of gambling.

If you identify with any of the signs above, please take immediate action using the self-exclusion tools provided by 1775 or seek professional help.

Self-Control Tools Available to You

1775 offers a range of self-control features that can be activated directly from your account settings. These tools are designed to help you maintain full control over your gaming activity.

Daily Deposit Limit

Set a maximum deposit amount in MYR that you can make per day, week, or month. Limits take effect immediately once set.

Cooling-Off Period

If you feel you need a break, you can activate a cooling-off period of 24 hours, 72 hours, or 7 days. During this time, your account will be temporarily locked from all betting activity.

Self-Exclusion

For long-term protection, users may apply for self-exclusion for 6 months, 1 year, or longer. During this period, the account cannot be reactivated without a thorough review.

To activate any of these self-control tools, log in to your account and navigate to "Account Settings", or contact the 1775 support team directly via live chat. Self-exclusion requests are processed within 24 hours and cannot be cancelled before the selected period ends.

Underage Protection

1775 takes a firm stance that its online gaming platform is strictly for individuals aged 18 and above. We enforce an age verification process during registration and reserve the right to request identity documents at any time.

If you have children at home, we recommend taking the following steps to prevent them from accessing online gaming platforms:

Do not save your login details in the browser on shared devices.
Always log out completely when you're done using the platform.
Use parental control software on devices shared with children.
Make sure children understand that online gaming is not for them.

Genting Highlands Malaysia entertainment hub — the 1775 platform is strictly for adults aged 18 and above.

Maintain Life Balance & Get Help When You Need It

Online gaming should be a small part of your entertainment life — not the main focus. Here are some simple tips to help you maintain a healthy balance:

Set a Budget

Set a monthly entertainment budget you're comfortable spending — and stick to it no matter what

Play Time Limits

Don't let gaming sessions run beyond the time you've set aside — taking breaks matters

Stay Connected

Make sure gaming doesn't interfere with time spent with family, friends, and your daily responsibilities

Prioritise Your Wellbeing

Stress, depression, or emotional difficulties are not reasons to play — seek professional help if needed

Professional Support Resources

If you or someone you know is experiencing gambling-related issues, professional support resources are available in Malaysia. Don't hesitate to reach out to a specialist who can provide the guidance and support you need.

The 1775 support team can also help you activate self-control tools or provide information on relevant support resources. Reach us via the platform's live chat or by email at [email protected] (text display only). We are committed to helping you play safely and responsibly.

1775 Responsible Gaming — Play With Awareness and Safety